Shipping Options

 

Shipping Methods and Delivery Schedules

Please check below for information on our various shipping methods and delivery schedules for the type of product you are interested in ordering. Refer to our shipping restrictions, below.

Sales Tax

Sales tax is charged based upon the state or country  the order is being shipped to.
Sales Tax Charged (includes APO/FPO and PO Boxes): CA, CO, GA, IL, KS, MA, MD, MI, MN, MO, NJ, NY, OH, PA, TX, VA
No Sales Tax Charged: AL, AK, AZ, AR, CT, DC, DE, FL, HI, ID, IN, IA, KY, LA, ME, MS, MT, NE, NV, NH, NM, NC, ND, OK, OR, RI, SC, SD, TN, UT, VT, WA, WV, WI, WY, included Haiti!

Shipping Options

For deliveries within the contiguous United States, shipping options are standard, 2-day and overnight delivery. Standard Shipping via Fed Ex Ground Service within the contiguous United States is divided into two types of services: FedEx Home (for residential customers) and FedEx Ground (for commercial/business customers). Ground shipments are not a guaranteed service by Fed Ex

FedEx Home:

Specifically caters to the needs of residential customers. These packages are delivered Tuesday through Saturday, between the hours of 9 a.m. to 8 p.m.

FedEx Ground:

Specifically caters to the needs of businesses. Packages will be delivered Monday through Friday, during the driver route hours. (Note: Orders placed with iboHaiti that do not include a company name in the company field are assumed to be residential deliveries. Therefore, these packages will ship via FedEx Home delivery. Shipments that have a business name in the company field are treated as FedEx Ground packages.)

Delivery days for 2-day and overnight delivery options are Monday through Friday; this excludes deliveries on Saturdays, Sundays and holidays. (Although USPS does deliver on Saturdays, we cannot guarantee Saturday delivery.)

Alaska and Hawaii shipping options include 2-day and overnight services.

For more information on shipping options and delivery arrivals, please read the FAQs. For information on non-shippable merchandise, ship-alone merchandise and geographical shipping limitations, please read the Shipping Restrictions.

Ground Shipping - Home and Business

Standard Shipping via Fed Ex Ground Service within the contiguous United States is divided into two types of services: FedEx Home (for residential customers) and FedEx Ground (for commercial/business customers). Ground shipments are not a guaranteed service by Fed Ex.

FedEx Home:

Specifically caters to the needs of residential customers. These packages are delivered Tuesday through Saturday, between the hours of 9 a.m. to 8 p.m.

FedEx Ground:

Specifically caters to the needs of businesses. Packages will be delivered Monday through Friday, during the driver route hours. (Note: Orders placed with iboHaiti that do not include a company name in the company field are assumed to be residential deliveries. Therefore, these packages will ship via FedEx Home delivery. Shipments that have a business name in the company field are treated as FedEx Ground packages.)

 

 

Ship Alone Merchandise

Due to physical limitations, large size products must be shipped alone or individually. That is, they cannot be boxed with other items and shipped together. These items include:
  • Desktop Computers
  • Monitors
  • Notebook Computers
  • UPS
  • Speakers
  • Music Keyboards
  • Percussion Sets
  • LCD/DLP Projectors
  • Scanners
  • Printers
  • Fax Machines
  • All-in-One Printers
  • Flat Panel Displays
  • Computer Cases
  • or more!
 

Geographical Shipping Limitations

The following details geographical shipping limitations:
Contiguous United States
-- Standard: YES | 2-day: YES | Overnight: YES
APO/FPO Boxes USPS Delivery only
-- Standard: YES | 2-day: NO | Overnight: NO
PO Boxes USPS Delivery only
-- Standard: YES | 2-day: NO | Overnight: NO
Non-Contiguous United States - Alaska & Hawaii
-- Standard: NO | 2-day: YES | Overnight: YES

The maximum order amount for orders being shipped to an APO or FPO address is $500. Please note that these deliveries take from 6 to 8 weeks after the order is placed.

P.O. Box address orders will need to be placed via telephone. Please print your Shopping Cart list and contact Customer Service.